Key Live Chat Stats for Customer Service Teams in 2022

Reading Time: 7 minutes Your most unhappy customers are your greatest source of learning. – Bill Gates In today’s highly competitive markets, any edge in service or support you have over your competitors can make the difference in whether you gain or lose a sale. In a world full of automated, touch-tone customer help systems, the ability to chat […]

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8 Best VOIP Service Providers for Your Business in 2020

VoIP service providers are now the chosen software tools, both among small-scale as well as medium enterprises. These simple business VOIP providers are quite easy to install and offer a gamut of features. Most of the leading voice over IP service providers are also competitively priced when you compare them to the cumbersome, conventional phone […] from SoftwareSuggest Blog Read more: 8 Best VOIP Service Providers for Your Business in 2020

6 Tips to Ensure Success as a Seller on Amazon

Third-party sellers make up a lot of Amazon’s selling power. But, with over a million different sellers all trying to share in Amazon’s success, it can be difficult to ensure your business is among those success stories. Aside from offering high-quality products, there’s plenty you can do to be a more successful seller on Amazon. […] from SoftwareSuggest Blog Read more: 6 Tips to Ensure Success as a Seller on Amazon

How to Improve Customer Service with a Helpdesk Software

“It takes months to find a customer and minutes to lose them.” This statement could not have been truer than today. Customers today have a plethora of options available today. With increased competition, the players need to up their game. They need to have an edge. This can be made possible by having a helpdesk […] from SoftwareSuggest Blog Read more: How to Improve Customer Service with a Helpdesk Software

Employee Engagement And Performance Management As A Powerful Combination

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