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A Detailed Guide to Call Center Setup for Businesses

A Detailed Guide to Call Center Setup for Businesses
Reading Time: 6 minutes The origin of call centers dates back to the 1960s when a UK-based press and mail company installed the world’s first PABX system. But it was not until the 90’s when customer support became streamlined. However, the new call center setup required a substantial upfront investment, which caused a barrier for most companies. Now with […]

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