How to Measure and Improve CRM ROI

Customer service and relationship management is undoubtedly an integral component of every business. When a business fosters its relationship with its existing customers, it enhances customer lifetime value, which, in turn, uplifts the profits. Furthermore, retaining an existing customer is much economical than acquiring new customers. Even studies second that. According to a study, the […]

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8 Best VOIP Service Providers for Your Business in 2020

VoIP service providers are now the chosen software tools, both among small-scale as well as medium enterprises. These simple business VOIP providers are quite easy to install and offer a gamut of features. Most of the leading voice over IP service providers are also competitively priced when you compare them to the cumbersome, conventional phone […] from SoftwareSuggest Blog Read more: 8 Best VOIP Service Providers for Your Business in 2020

6 Tips to Ensure Success as a Seller on Amazon

Third-party sellers make up a lot of Amazon’s selling power. But, with over a million different sellers all trying to share in Amazon’s success, it can be difficult to ensure your business is among those success stories. Aside from offering high-quality products, there’s plenty you can do to be a more successful seller on Amazon. […] from SoftwareSuggest Blog Read more: 6 Tips to Ensure Success as a Seller on Amazon

How to Improve Customer Service with a Helpdesk Software

“It takes months to find a customer and minutes to lose them.” This statement could not have been truer than today. Customers today have a plethora of options available today. With increased competition, the players need to up their game. They need to have an edge. This can be made possible by having a helpdesk […] from SoftwareSuggest Blog Read more: How to Improve Customer Service with a Helpdesk Software

Employee Engagement And Performance Management As A Powerful Combination

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